If you are unsatisfied with your purchase, follow these steps to return the item for a refund.
You are responsible for the postage cost for returning your purchase. Purchases must be returned in original packaging.
Ship returns to:
540 E. Montezuma Ave.
Cortez, CO 81321
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We will inspect the item when we receive the return. If the item is in satisfactory condition and includes all original packaging, an email will be sent to notify you that your return has been inspected and approved. If the return is rejected, you will be contacted with an explanation for the rejection.
It may take some time for refunds to appear on your bank statement. If you feel like the refund is taking longer than normal, first re-check your bank or credit card account to see if the refund has been received. If you still haven’t received your refund, contact us by email.